A knowledge management system introduction model for small- and medium-sized enterprises
نویسندگان
چکیده
This study aims to facilitate knowledge management for Smalland Medium-Sized Enterprises (SMEs) by the proposed ISO 9000-based Knowledge Management System (KMS) introduction model. A Delphi study was employed to investigate critical success factors of both knowledge management and ISO 9000. The result helps SMEs easily build their KMSs.
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